2 EASYLINK The following procedures are available to assist you in using EASYLINK. To display any of these procedures, simply type the command for the desired procedure followed by a (carriage return) and (line feed). HELP PROCEDURE COMMAND How to send a message to an EASYLINK, /HELP ADDRESS TELEX I or TELEX II(TWX) number. How to retrieve messages from your /HELP MBX EASYLINK mailbox. How to send a message to an international /HELP ITX TELEX number. How to send a MAILGRAM. /HELP MAILGRAM How to send a TELEGRAM. /HELP TELEGRAM How to send an INTERNATIONAL CABLEGRAM. /HELP INT How to batch message input. /HELP BATCH How to send the same message to more /HELP MULTI than one destination. How to edit a message. /HELP EDIT How to receive a message confirming /HELP NOTIFY delivery. How to assign a message for priority /HELP PRIORITY delivery. How to test your terminal for EASYLINK /HELP TEST service. How to test your terminal for character /HELP CHARSET set compatibility. If you make a mistake, simply type +EEEE followed by a (carriage return) and (line feed), and the request will be discarded. After a new PTS you may begin again. 3 EDIT HOW TO EDIT A MESSAGE Editing functions for message preparation: FUNCTION TERMINAL KEY(S) Delete character CONTROL H (not available on TELEX-I) Delete current line CONTROL X (not available in TELEX-I) Delete address following PTS prompt +EEEE(CR)(LF) using TELEX II or DDD terminal "EEEE(CR)(LF) using TELEX I terminal Delete message Following GA prompt (CR)(LF)EEEE(CR)(LF) (CR) = carriage return (LF) = line feed 3 CHARSET The following text utilizes all standard printable ASCII characters: Alpha - ABCDEFGHIJKLMNOPQRSTUVWXYZ Numeric - 0123456789 Special - 5 level Period . Comma , Hyphen - Slash / Apostrophe ' Quote " Pound sign # Dollar sign $ Ampersand & Open parenthesis ( Close parenthesis ) Colon : Semi-colon ; Question mark ? Special - additional 8 level characters At sign @ Percent sign % Exclamation mark ! Asterisk * Plus sign + Equals sign = Less than < Greater than > The following described characters are not currently definable through the test message facility: Open bracket Close bracket Caret or up arrow Underline or back arrow Circumflex End of character set test. 3 TEST Welcome to EASYLINK Store and Forward Service Western Union's EASYLINK service is an advanced electronic mail service offering a broad range of value-added communication features designed to meet today's business needs. EASYLINK can satisfy user's needs for simple, convenient, quick and low-cost message communications. A subscriber to EASYLINK can send and receive messages between and among other EASYLINK subscribers. A subscriber can also send messages to destinations served by TELEX I, TELEX II(TWX), INTERNATIONAL TELEX, INFOCOM, and as MAILGRAMS, TELEGRAMS, and INTERNATIONAL CABLEGRAMS. Subscribers can prepare and send messages using most existing data terminals, word processors and personal computers equipped with dial telephone communications capability. Subscribers can choose between two message delivery methods. One choice is to have the messages delivered directly to any of the above devices equipped with automatic answer capability. The other choice is to have messages delivered to and held in an electronic mailbox, for later retrieval by a subscriber at his convenience. Each subscriber is assigned one or more EASYLINK number(s) which will be published in Western Union's public directory. In addition, each subscriber is assigned an identification code and a password which are validated during service sign-on. *** For a series of self-help messages describing the EASYLINK *** *** service features and formats typein: *** /HELP (carriage-return)(line-feed) This is a test message that is long enough to check out the logic of a particular terminal type. There is a variety of text and spacing within this text to try to shake out any bugs that may be present in your terminal. If you run into problems with this text call the EASYLINK service desk at: ***** 800-325-4653 ***** Check with your sales representative about the various terminal types supported by the EASYLINK system. At this point we will try some tabular material with a lot of spacing and some text. This simply fills out the text of this message. This is the table stub Column one Column two Some accounting name . . . . . . 123.45 . . . . 123.45 Some other name . . . . . . . 1,234.56 . . . 1,234.56 And some other name . . . . . . . 1.23 . . . . . 1.23 TOTAL . . . . . . . . . . 1,359.24 . . . 1,359.24 Now we will return to some running text using a variety of text just to check out that the terminal will not overrun under some extreme conditions. First, we will try a number of very short lines to see if there may be a problem with text overrun. THE QUICK BROWN FOX JUMPED OVER THE LAZY DOGS TAIL. THE QUICK BROWN FOX JUMPED OVER THE LAZY DOGS TAIL. THE QUICK BROWN FOX JUMPED OVER THE LAZY DOGS TAIL. THE QUICK BROWN FOX JUMPED OVER THE LAZY DOGS TAIL. THE QUICK BROWN FOX JUMPED OVER THE LAZY DOGS TAIL. THE QUICK BROWN FOX JUMPED OVER THE LAZY DOGS TAIL. THE QUICK BROWN FOX JUMPED OVER THE LAZY DOGS TAIL. THE QUICK BROWN FOX JUMPED OVER THE LAZY DOGS TAIL. If your terminal gets here with no problems you should be fine. To be absolutely sure, we will now try very short lines and count up to twenty - 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 If you got all of that your terminal should be able to receive anything that comes from the message switch. Thank you for your patience while we were testing. This completes the terminal test message. The next output which will appear on your terminal will be the EASYLINK service computer soliciting more input. You may either disconnect or enter additional requests. 3 ADDRESS HOW TO SEND A MESSAGE TO AN EASYLINK, TELEX I, OR TELEX II NUMBER Follow the EASYLINK PTS prompt: 1. Type the address of the destination. NNNNNNNN(ANSWERBACK);CCCCC:BBBBBBBB+ NNNNNNNN REQUIRED EASYLINK numbers: 8 digits TELEX I number: 3 to 7 digits TELEX II number: 10 digits ANSWERBACK OPTIONAL Terminal ANSWERBACK: 4 to 18 characters in parenthesis, ;CCCCC OPTIONAL Customer reference number. 1 to 5 characters preceded by a semi-colon (;) :BBBBBBBB OPTIONAL Department billing code 1 to 21 characters preceded by a colon (:) EASYLINK will respond with a GA prompt. 1. Type text of message. 2. To disconnect from system at end of message: Type MMMM or .... on the last line. 3. To continue using system: Type LLLL on the last line. NOTE: The MMMM,...., or LLLL must be the first and only characters on the line. Upon acceptance of the message, EASYLINK will display: ACCEPTED NNNNN (NNNNN is input reference number) + REQUIRED (plus sign) if using a DDD or TELEX II or terminal " (quote sign) if using a TELEX I terminal 3 MBX HOW TO RETRIEVE MESSAGES FROM YOUR EASYLINK MAILBOX 1. To empty mailbox of all messages, type the command for the appropriate type of terminal used following an EASYLINK PTS prompt: TYPE OF TERMINAL USED COMMAND Non-CRT based /MBX CRT based (will display 22 lines on screen) /MBX CRT CRT based (NN equals no. of lines on screen) /MBX NN Follow the command by keying a carriage return (CR) and line feed (LF). For non-crt based terminals, EASYLINK will print each message in the order in which they have been received. For CRT-based terminals, EASYLINK will display a maximum of one page (22 lines) at a time to prevent messages from rolling off the CRT screen. To continue after the screen break, key a (CR). After the last message has been displayed or printed, EASYLINK will respond with a MAILBOX EMPTY message, followed by a PTS prompt. If you make a mistake, simply type +EEEE followed by a (carriage return) and (line feed). 2. To scan a mailbox selectively and retrieve one or more messages, type the command for the appropriate type of terminal used following an EASYLINK prompt: TYPE OF TERMINAL USED COMMAND Non-CRT based /SCAN CRT based (will display 22 lines on screen) /SCAN CRT CRT based (NN equals no.of lines on a screen) /SCAN NN Follow the command by keying a carriage return (CR) and line feed (LF). EASYLINK will print or display a list summarizing all messages in the mailbox including priority messages with the corresponding information: NUMBER OF DATE AND FIRST LINE OF TEXT LINE LINES OF TIME OF OR SUBJECT LINE NUMBER TEXT INPUT ORIGINATOR (IF PRESENT) To selectively display or print one or more of the messages, type the command and the desired line number(s) as follows: COMMAND /SEND X (X is the line number) Example: /SEND 1;/SEND 1-3;/SEND 1-5,8 3 ITX HOW TO SEND A MESSAGE TO INTERNATIONAL TELEX NUMBER Following the EASYLINK PTS prompt: 1. Type the address of the destination terminal. /ITX CCCNNNNNN(ANSWERBACK);CCCCC:BBBBBBBB+ /ITX REQUIRED INTERNATIONAL TELEX designator preceded by a slash, followed by a space. CCC REQUIRED INTERNATIONAL Country Code. NNNNNN REQUIRED INTERNATIONAL TELEX number. ANSWERBACK OPTIONAL Terminal answerback 4 to 18 characters in parenthesis. ;CCCCC OPTIONAL Customer reference number. 1 to 5 characters preceded by a semi-colon (;) :BBBBBBBB OPTIONAL Department billing code 1 to 21 characters preceeded by a colon (:) + REQUIRED (plus sign) if using a DDD or TELEX II or terminal. " (quote sign) if using a TELEX I terminal. EASYLINK will respond with a GA prompt. 1. Type text of message. 2. To disconnect from system at end of message: Type MMMM or .... on the last line. 3. To continue using system: Type LLLL on the last line. NOTE: The MMMM,...., or LLLL must be the first and only characters on the line. Upon acceptance of the message, EASYLINK will display: ACCEPTED NNNNN (NNNNN is input reference number) A list of the acceptable international country codes may be found in your Western Unionex Directory. 3 INT HOW TO SEND AN INTERNATIONAL CABLEGRAM Following the EASYLINK PTS prompt: 1. Type the following: /INT NAME STREET ADDRESS CITY (COUNTRY) + Address fields: /INT REQUIRED International cablegram desigination space. NAME REQUIRED Company, individual or cable code. ADDRESS REQUIRED Street address. CITY REQUIRED City (COUNTRY) REQUIRED Country enclosed in parenthesis. ;CCCCC OPTIONAL Customer reference number. 1 to 5 characters preceded by a semi-colon (;) :BBBBBBBB OPTIONAL Department billing code 1 to 21 characters preceded by a colon (:) + REQUIRED (plus sign) if using a DDD or TELEX II or terminal. " (quote sign) if using a TELEX I terminal. EASYLINK will respond with a GA prompt. 1. Type text of message. 2. To disconnect from system at end of message: Type MMMM or .... on the last line. 3. To continue using system: Type LLLL on the last line. NOTE: The MMMM,...., or LLLL must be the first and only characters on the line. Upon acceptance of the message, EASYLINK will display: ACCEPTED NNNNN (NNNNN is input reference number) 3 MAILGRAM HOW TO SEND A MAILGRAM Following the EASYLINK prompt: 1. Type the following: /ZIP NAME ADDRESS CITY ST ZIPCODE ;CCCC:BBBBBBBB+ Address fields: /ZIP REQUIRED MAILGRAM designator preceded by a slash. NAME REQUIRED Individual and/or company. ADDRESS REQUIRED Street address. CITY REQUIRED City. ST REQUIRED Two character postal code or full state spelling. ZIPCODE REQUIRED 5 numeric zip code for U.S. or 6 numerics for CANADA. (NAME, ADDRESS, CITY and STATE is limited to 5 lines as displayed in the MAILGRAM envelope window). ;CCCCC OPTIONAL Customer reference number. 1 to 5 characters preceded by a semi-colon (;) :BBBBBBBB OPTIONAL Department billing code 1 to 21 characters preceded by a colon (:) + REQUIRED (plus sign) if using a DDD or TELEX II or or terminal. " (quote sign) if using a TELEX I terminal. EASYLINK will respond with a GA prompt. 1. Type text of message. 2. To disconnect from system at end of message: Type MMMM or .... on the last line. 3. To continue using system: Type LLLL on the last line. NOTE: The MMMM,...., or LLLL must be the first and only characters on the line. Upon acceptance of the message, EASYLINK will display: ACCEPTED NNNNN (NNNNN is input reference number) 3 TELEGRAM HOW TO SEND A TELEGRAM Following the EASYLINK PTS prompt: 1. Type the following: /PMS NAME ADDRESS CITY ST ZIPCODE ;CCCCC:BBBBBBBB+ Address fields: /PMS REQUIRED TELEGRAM desigination preceded by a slash and followed by a space. NAME REQUIRED Individual and/or company. ADDRESS REQUIRED Street address. CITY REQUIRED City. ST REQUIRED Two character postal abbreviation or full state spelling. ZIPCODE REQUIRED 5 numeric zipcode. ;CCCCC OPTIONAL Customer reference number. 1 to 5 characters preceded by a semi-colon (;) :BBBBBBBB OPTIONAL Department billing code 1 to 21 characters preceded by a colon (:) + REQUIRED (plus sign) if using a DDD or TELEX II or terminal. " (quote sign) if using a TELEX I terminal. EASYLINK will respond with a GA prompt. 1. Type text of message. 2. To disconnect from system at end of message: Type MMMM or .... on the last line. 3. To continue using system: Type LLLL on the last line. NOTE: The MMMM,...., or LLLL must be the first and only characters on the line. Upon acceptance of the message, EASYLINK will display: ACCEPTED NNNNN (NNNNN is input reference number) 3 BATCH HOW TO BATCH MESSAGE INPUT A batch input procedure is available to allow automated terminal devices, such as word processors and computers, to send messages prepared prior to calling EASYLINK. Prepare message according to formats described for the respective destination numbers (TELEX I, TELEX II, EASYLINK) and service (MAILGRAM, TELEGRAM, etc.). Batch messages are now limited to a total of 50,000 characters per call. Separate all but the last message with an LLLL character sequence, and the last message with an MMMM or .... character sequence. Following EASYLINK sign-on and the PTS prompt, type: /BATCH Enter prepared messages. Acceptance notices are returned following the last message. 3 MULTI HOW TO SEND THE SAME MESSAGE TO MORE THAN ONE DESTINATION The same message can be sent to EASYLINK, TELEX I, TELEX II, and INTERNATIONAL TELEX numbers as well as a MAILGRAM, TELEGRAM, and INTERNATIONAL CABLEGRAM. The format of these addresses is: ADDRESS 1, ADDRESS 2, ADDRESS 3, .... ADDRESS+ or ADDRESS 1, ADDRESS 2, ADDRESS 3, . . ADDRESS N+ The last line must be followed by a: (+) plus sign if using a DDD or TELEX II terminal. (") quote sign if using a TELEX I terminal. For each address in a multiple-address message which requires a service designator (i.e. /ITX, /ZIP, /PMS, etc.) the service designator must be repeated before each address. Address fields for /ZIP, /PMS, and /INT must start on new lines, and no other address may appear on the same line as any of these addresses. 3 NOTIFY HOW TO RECEIVE A MESSAGE CONFIRMING DELIVERY To receive a confirming message immediately after a message is delivered, type the following -- before entering the TELEX or EASYLINK number: /NOTIFY OR /NTF For example: Messages to TELEX I number. /NTF 642491+ Message to INTERNATIONAL TELEX number. /NTF /ITX 85129700+ When assiry for messages sent as MAILGRAMS, TELEGRAMS and CABLEGRAMS is not available. The confirmation message is sent to the originator according to the routing instructions associated with the originator's EASYLINK number (i.e. MAILBOX, TELEX, etc.). 3 PRIORITY HOW TO ASSIGN A MESSAGE FOR PRIORITY DELIVERY Messages assigned priority will be delivered in one-half hour or will be automatically routed to WU intercept operator for additional handling. To assign a message for priority delivery, type the following -- before entering the TELEX or EASYLINK number: /PRIORITY OR /PRI For example: Message to TELEX I number /PRI 642491+ Message to INTERNATIONAL TELEX number /PRI /ITX 85129750+ When requesting a message confirming delivery /NTF PRI 642491+ MAILGRAMS, TELEGRAMS and CABLEGRAMS cannot be assigned priority delivery.