Customer Needs and Impact

     Expansion: Looking for more capacity

     Impact: Can handle workloads not possible before

     -- computes

     -- capacity

     -- speed

     Best cost of ownership regardless of performance needed

     Business Flexibility: React to Business Changes

     Impact: Able to shift resources easily to meet unanticipated increases
     in workload requirements -- make the environment more predictable to
     meet business needs

     Consolidation: Want fewer machines to achieve same work

     Impact: Save money and increase profits

     Easier to manage -- less system overhead

     Better control of systems and data

     Better utilization of human resources

     Minimize risk -- retain application/data integrity

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