Acknowledging Alerts
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Acknowledging Alerts

NFR allows you to send alerts to a facility (NFR_FAC_ACK) where you can review and comment on alerts.  NFR considers alerts sent to this facility to be unacknowledged until an administrator acknowledges them.  This facility can help you track when an administrator saw the alert and what they did.

»To view unacknowledged alerts:

  1. From within the GUI, click the Alerts tab.
  2. Click Unacknowledged.

»To acknowledge alerts:

  1. From within the GUI, click the Alerts tab.
  2. Click Unacknowledged to view the list of unacknowledged alerts.
  3. If you want to provide additional information about an alert, add a comment.
  4. Select the alerts that you want to acknowledge.
  5. Click Acknowledge.

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